Wednesday, June 17, 2009

A Lukewarm Reception

I wrote an email to Sprint asking them why my densely populated neighborhood in a major US city only came up with "fair" reception on their grid, meaning my cell phone might work outdoors, but most likely wouldn't work indoors at all.

I got an email response back quickly. They apologized for the "fair" reception and, as a token of their concern, added an additional 60 minutes every month onto my plan. Great! So I can not use these 60 minutes from home just like the other 700.