I ordered a couple of items from the Abercrombie & Fitch website. According to the site, they didn't have everything I wanted in stock. A particular pair of shorts I wanted wasn't offered in a size 32 waist, so I ordered a couple of others that were listed as available in size 32.
After my purchase, I get an email confirmation from A&F letting me know that one pair of shorts would be shipped and the other was out of stock. Three weeks later, I check the site again. They have the shorts I originally wanted again listed in a size 32. I email A&F about it and ask if they were going to fill the rest of my order now that the shorts were apparently back in stock.
My response from their Customer Service department? "Unfortunately, the website has not yet been updated with the information about this item being sold out."
WTF? Three weeks have passed and nobody's updated the website? How lame is that? Is the one person who has access to the site on vacation?
